The local FBI and computer repair shops are being swarmed with calls regarding an email you don't want to open. This scam isn't about tricking you into revealing personal information, all they want you to do is open the email.
The email poses as an FBI agency or some sort of government authority. Inside they may ask you to send money, or personal information. However, if you opened the email they could already have all the information they need to steal your savings.
Scam emails have been circulating throughout the Tri-state for several weeks. The sender falsely claims to be an FBI agent. “They may claim to be the FBI, the IRS, The Secret Service. In any case, these institutions would never contact you by email," said Detective Kurt Pritchett with EPD.
Pritchett says, if someone see's a reputable company on the email like the FBI for example, they're more likely to open it. That's exactly what scam artists want. "This type of email contains software that can be like a Trojan Horse or something where they can gain access to your computer,” he said.
This means, hackers can steal your personal information and your bank account numbers just because you opened an email. The FBI has received several hundred calls about this scam. Over the past few weeks, numerous calls have came to computer repair shops like PC Quest. "One gentleman called and said he clicked on some FBI email and now his computer is frozen. His computer wouldn't let him out of the program," said Angie Tennison the manager of PC Quest.
To keep this from happening, officials say do not open emails from anyone you do not know. Plus, make sure your computer has a reputable anti-virus running at all times. If you get the FBI scam delete it. If you've already opened it go ahead and delete it anyway, run a virus scan and call your computer technician.